PRIVACY POLICY

Effective Date: March 2025

At Trojan Marine Services, we take the privacy of our customers and website visitors seriously. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your personal information when you visit our website or use our boat salvaging, mooring placement, and towing services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

Personal Identification Information: This may include your name, email address, phone number, mailing address, and any other information you provide during booking or inquiries.
Boat Details: Information about your boat, such as make, model, registration number, size, and condition, may be collected for salvaging or towing purposes.
Payment Information: We may collect payment details (e.g., credit card information) for the services you book.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

To provide and manage our boat salvaging, towing, and mooring placement services.
To process payments and manage customer accounts.
To respond to inquiries, provide customer support, and communicate with you regarding your bookings or services.
To improve the user experience and analyse website usage patterns.
To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Legal Compliance: We may disclose your information when required to do so by law, such as in response to a subpoena, court order, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we take reasonable precautions to protect your data, please be aware that no method of electronic storage or transmission is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, track website usage, and improve the functionality of our site. You can choose to disable cookies through your browser settings, but please note that some features of the website may not work properly without cookies.

6. Your Rights

You have the right to:

Access and update the personal information we hold about you.
Request that we delete your personal information, subject to applicable laws and regulations.

If you wish to exercise any of these rights or have questions about your personal information, please contact us at trojanmarineau2gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We recommend reviewing this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Trojan Marine Services
trojanmarineau@gmail.com
0410 365 663